Carvynick Country Resort - Superb Self Catering Holiday Accommodation in Cornwall
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Cottage Holiday Booking Terms & Conditions

  1. A completed and signed booking form must be returned to Carvynick.
  2. Telephone reservations will be held provisionally for 7 days pending receipt of your booking application form and your booking fee.
  3. A 25% holding deposit made payable to Carvynick must accompany your completed booking form. Credit card payments carry a 3% surcharge.
  4. Balance payments are due one month prior to commencement of stay.
  5. All bookings made with less than one month notice must be paid in full at time of booking.
  6. An official receipt (which must be produced on arrival) will be forwarded if accommodation is available. If accommodation is not available, your deposit will be sent back by return of post.
  7. The number of persons occupying the holiday accommodation must not exceed the advertised capacity of the accommodation booked. Persons classed as occupying the holiday accommodation include any persons sleeping there or regularly eating in the cottages.
  8. We regret that we are cannot accept bookings for unaccompanied persons under the age of 18 years, or for all male or all female parties, except by prior arrangement.
  9. The holiday accommodation is available from 4.00pm and not later that 7.00pm on the day of arrival, (excepting on Bank Holiday Weekends when we will be available until 8.00pm) or by prior arrangement.
  10. On arrival at check in, you will be asked for a security deposit, production of a Credit or Debit card is accepted.
  11. Accommodation must be vacated by 10.00am at the latest, on date of departure.
  12. Accommodation must be left in a clean and tidy condition.
  13. Any breakages or damage must be paid for.
  14. Linen and towels are provided, with the exception of swimming towels.
  15. Please ensure that you bring your own rubber or plastic sheets for young children. Mattresses are expensive and will be charged for if soiled.
  16. The Owners and their Agents reserve the right to enter the cottages at any reasonable time.
  17. Pets are not allowed in the holiday accommodation.
  18. Carvynick does not accept responsibility for any injury, loss or damage howsoever arising, to any person using the cottages or on the site. Nor do they accept responsibility for any damage occasioned to motor vehicles or personal property brought into the cottages or onto the site.
  19. Whilst every effort has been made to ensure that the details contained in the brochure are full and accurate, we are unable to accept responsibility for facilities that are subsequently found to be unavailable on site or in the cottages, due to unforeseen circumstances, maintenance or refurbishment.
  20. Any complaints must be notified to the Resort Administration whilst the holidaymaker is still in Cornwall.
  21. The Management reserve the right to cancel accommodation if at any time, in their opinion, the behaviour of a visitor is such that the comfort and enjoyment of others is compromised.
  22. In the event that you need to cancel your booking we will endeavour to re-let the accommodation, if we are unsuccessful, no refund will be made.

Whilst every effort has been made to ensure that the details contained in the website are full and accurate, we are unable to accept responsibility for facilities that are subsequently found to be unavailable on site due to unforeseen circumstances, maintenance or refurbishment.

For any further information please contact a member of our reception team on 01872 510716

or email info@carvynick.co.uk

 

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